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Open positions

Do you want to be part of an innovative, passionate and dedicated team? Join us in our mission to save lives at Essex & Herts Air Ambulance.

Volunteers are valued members of the team at EHAAT. They help at our offices, in our Charity shops and at fundraising events. As well as making a difference by supporting the Charity’s life-saving work, Volunteers get the satisfaction of being part of a group of people who are supporting the same cause.

Charity volunteering is a great way of showing prospective employers that you do something meaningful in your spare time. As well as using your existing skills, you can gain experience, uncover hidden talents and meet new people. You’ll be given training appropriate to your role, and you will learn about how EHAAT is run and the work we do before you start.

Our current range of volunteer opportunities is listed below, with details of what each role involves. Whether you are able to help regularly every week, or just occasionally, the Volunteer Team would be pleased to hear from you.

Open Positions

Retail Volunteer

We are looking for volunteers to assist our Shop Managers and Assistants in our Charity Shops.

Key Volunteer Activities:

  • Based at one of our charity Shops
  • Assisting with the donations of stock, by sorting and steaming and preparing for shop floor
  • Maintaining good stock rotation and levels at all times
  • Helping with visual merchandising when needed
  • Greeting customers in a friendly and approachable manner
  • Understanding the Charities key standards and Values
  • Becoming familiar with our Health and Safety Policies and being able to convey these to other volunteers
  • Assisting the Shop Manager on daily tasks such as banking and stock takes, recycling and shop rotas
  • Maintaining a clean and tidy work place which encourages a happy environment to work in
  • Commitment to being part of a regular rota
  • Giving any other assistance in relation to the smooth running of the shop as may requested by the Shop Manager
  • We also have some specialist retail volunteering roles in our shops and warehouse e.g. helping with e-commerce

Volunteer Description:

  • Our shifts are 4 hours but we have a flexible approach so can work around the hours available to you. Regular sign-up to the rota is appreciated. However, ideally we would like you be able to cover 2 or 3 shifts a week
  • Our charity shops are in Braintree, Buntingford, Burnham-on-Sea, Colchester, Eastwood, Hitchin, Mersea, and Royston. We also have a warehouse in Stevenage.

Role description – Retail Assistant Volunteer

How to apply

Contact our Volunteer Manager Jane Morton on 0345 2417 690 or at jane.morton@ehaat.org

Community Event Volunteer

We are looking for fantastic volunteers to attend various events in their local community to help raise much needed funds and awareness.

Key Volunteer Activities:

  • Attending local events to sell branded charity merchandise
  • Participating in a bucket collection
  • Receive donations on behalf of the Charity
  • Promote the charity and inspire people to support EHAAT
  • Wearing our mascot costumes

Volunteer Description:

  • Flexible – ideally we would like you to be able to commit to 1 event per month
  • Based in and around your local area

Role description – Community Event Volunteer

How to apply

Contact our Volunteer Manager Jane Morton on 0345 2417 690 or at jane.morton@ehaat.org

Driver and Event Setup Volunteer

We are looking for volunteers to help us transport materials to and from events as well as assist in setting up and dismantling equipment.

Key Volunteer Activities:

  • Collecting merchandise boxes and equipment (gazebo, tables, chairs etc) from our office and delivering these either to an event or to another volunteer.
  • Assist with setting up at the event and help with the erection of the gazebo.
  • Return at the end of the event to help pack away and dismantle equipment.
  • Return merchandise and equipment back to the office.

Volunteer Description:

  • This role is flexible with hours to suit however assistance with events is normally needed on a Friday, Saturday and Sunday.
  • Based in and around your local area.

Role description – Driver & Event Setup Volunteer

How to apply

Contact our Volunteer Manager Jane Morton on 0345 2417 690 or at jane.morton@ehaat.org

Event Volunteer

We are looking for fantastic volunteers to support our in house events. EHAAT hosts a variety of its own events every year to get involved with.
Strictly Air Ambulance and Motorcycle run, among many others – all help to raise much needed funds and awareness for our Charity.

Key Volunteer Activities:

  • Sell branded charity merchandise
  • Marshalling
  • Holding a donation bucket to help raise funds
  • Wearing our mascot costumes
  • Being part of the Heli-landing team
  • Promote the charity and inspire people to support EHAAT

Volunteer Description:

  • This role is flexible and we will fit ourselves around you.
  • Based in and around your local area. Our Events take place in various locations throughout Essex and Hertfordshire.

Role description – Driver & Event Setup Volunteer

How to apply

Contact our Volunteer Manager Jane Morton on 0345 2417 690 or at jane.morton@ehaat.org

Public Speaking Volunteer

We are looking for confident public speakers to deliver our presentation at various events in the local community.

Key Volunteer Activities:

  • To speak to the public and raise awareness about the vital work of our Charity
  • Deliver bespoke presentations to diverse groups of people. This could be businesses, schools or community groups
  • Inspire groups to support EHAAT

Volunteer Description:

  • This role is flexible and we will fit ourselves around you.
  • Based in and around your local area.

Role Description – Public Speaking Volunteer

How to apply

Contact our Volunteer Manager Jane Morton on 0345 2417 690 or at jane.morton@ehaat.org

Visitor Centre Volunteer

We are looking for confident individuals to give guided tours of our Visitor Centre’s based at our airbases in Earls Colne and North Weald.

Key Volunteer Activities:

  • Welcome individuals and groups to the Visitor Centre
  • Ensure the visitor centre is clean and tidy before and after each visit
  • Deliver presentations to diverse groups of people, sometimes including young children
  • Give a tour of the Visitor Centre and the helicopter (if available)
  • Raise awareness of the Charity and inspire groups to support EHAAT, through fundraising etc.
  • Serve refreshments to guests
  • Selling merchandise
  • Ensure Visitor Centre is locked and alarms activated once the tour has ended (if after operational
    hours)

Volunteer Description:

  • This role is flexible however the tour usually lasts for around 2 hours. Visitor tours can take place any day of the week, with the exception of Tuesday.
  • Our Airbases are located at Earls Colne and North Weald.

Role description – Visitor Centre Host Volunteer

How to apply

Contact our Volunteer Manager Jane Morton on 0345 2417 690 or at jane.morton@ehaat.org

Tin Collector Volunteer

We are looking for volunteers to distribute, collect and monitor our collection tins in the local community.

Key Volunteer Activities:

  • Coordinate the regular collection and distribution of tins
  • Identify potential sites to display new collection tins
  • Deliver collection tins to the agreed locations and ensure necessary paperwork is completed.
  • Follow up on tins 2-3 times a year, or when required, to assess whether they are full and need collecting and replacing.
  • Cleaning and maintaining the collection tins (you will be provided with all the information and resources to do this)

Volunteer Description:

  • The role is flexible and we fit ourselves around you. You can take on as many tins as you feel you can manage.
  • Based in and around your local area.

Role description – Tin Collector Volunteer

How to apply

Contact our Volunteer Manager Jane Morton on 0345 2417 690 or at jane.morton@ehaat.org

Warehouse Volunteer

We are looking for volunteers to help organise stock in our warehouse.

Key Volunteer Activities:

  • Based at our Warehouse in Stevenage
  • Assisting with the donations of stock, by sorting and steaming and preparing for shop floor
  • Maintaining good stock rotation and levels at all times
  • Understanding the Charities key standards and Values
  • Becoming familiar with our Health and Safety Policies and being able to convey these to other volunteers
  • Maintaining a clean and tidy work place which encourages a happy environment to work in
  • Commitment to being part of a regular rota
  • Giving any other assistance in relation to the smooth running of the warehouse as may requested by the Warehouse Manager.

Volunteer Description:

  • We fit ourselves around you. However ideally we would like you be able to cover at least 1 shift per week.

Volunteer Warehouse Assistant

How to apply

Contact our Volunteer Manager Jane Morton on 0345 2417 690 or at jane.morton@ehaat.org

Driving Assistant Volunteer

We are looking for a Volunteer to assist our van driver.

Key Volunteer Activities:

  • Based at our Warehouse in Stevenage
  • Reporting to the Warehouse Manager
  • Assisting our van driver when picking up donations of stock and moving stock between our Warehouse and Charity Shops
  • Understanding the Charity’s key standards and Values
  • Becoming familiar with our Health and Safety Policies and being able to convey these to other Volunteers
  • Working in a a clean and tidy way which encourages a happy environment to work in
  • Commitment to helping to fill our rota on a regular basis
  • Giving any other assistance in relation to the smooth running of the warehouse as may requested by the Warehouse

Key Skills and Attributes:

  • Ability to drive our vehicles an advantage
  • Full, clean driving license
  • Passionate about Essex & Herts Air Ambulance
  • Outgoing and happy personality
  • Warm, friendly and have an enthusiastic and welcoming manner
  • Be well-organised and want to make the most from a volunteer role
  • As this role is specific to some physical duties, a good health is key

Role description – Driver & Event Setup Volunteer

How do you apply?

Contact our Volunteer Manager Jane Morton on 0345 2417 690 or at jane.morton@ehaat.org

Donation Centre Assistant Volunteer

We are looking for volunteers to help Essex & Herts Air Ambulance in assisting with the running of our Donation Centre in Stevenage.

What will you be doing?

  • Based at our retail Donation Centre in Stevenage, reporting to the Donation Centre Manager
  • Taking delivery of stock
  • Assisting with the donations of stock by sorting, steaming and preparing items for the shops
  • Always maintaining good stock levels and mindful of stock rotation needs
  • Understanding the Charity’s key standards and Values
  • Becoming familiar with our Health and Safety Policies and being able to convey these to others
  • Maintaining a clean and tidy workplace which encourages a happy environment
  • Commitment to a regular slot(s) on our rota
  • Assist with helping identify items suitable to sell online and helping with distribution of online retail sales

How much time will you need to commit?
We fit ourselves around you, however ideally, you be able to cover a least one half-day shift a week.

Where will you be based?
At our Donation Centre in Stevenage.

Role description – Donation Centre Assistant Volunteer

How to apply

Contact our Volunteer Manager Jane Morton on 0345 2417 690 or at jane.morton@ehaat.org

Earls Colne Reception Volunteer

At Essex & Herts Air Ambulance (EHAAT) we are looking for volunteers to help at our Earls Colne Head Office to join a rota to man the reception desk.

Key Volunteer activities:

  • Be the first point of contact and provide a friendly meet and greet service to all visitors entering the building including EHAAT staff, volunteers, supporters, patients and their families, general public and suppliers
  • Ensure that all visitors to the building follow the signing in and out procedure and that they are briefed on any appropriate health and safety procedures whilst in the building and that they are handed over to appropriate staff or volunteers
  • Prepare and tidy meeting rooms when required
  • Provide refreshments to visitors as appropriate/requested
  • Provide directions to our Visitor Centre as appropriate
  • Accept deliveries and notifying the relevant departments
  • Maintain the reception area, ensuring that it is always tidy, and appropriately stocked with leaflets and everyday cards
  • Process payments for everyday cards
  • Support staff with opening post if required
  • Franking post ready for collection
  • Help in the Cash Office if required
  • Assist our staff with administrative tasks as required

How much time will you need to commit?
We are looking for volunteers to cover our office opening hours of 9am to 5pm, Monday to Friday (excluding Bank Holidays). Morning shifts are 9am – 1pm and afternoon shifts are 12.30pm – 5pm.

Ideally, you will commit to volunteering with us for one shift per week, however we are flexible and would also be pleased to have volunteers on the team who can only help out from time to time.

Role description – Earls Colne Reception Volunteer

How to apply

Contact our Volunteer Manager Jane Morton on 0345 2417 690 or at jane.morton@ehaat.org

In-house Event Support Volunteer

We are looking for fantastic volunteers to join a small team of volunteers able to support internal and external parties hosting events at our North Weald airbase. This involve looking after people on site. Visitors will mainly be using the Explorer Suite, Bolkow Boardroom and Clinical Learning Suite at our North Weald offices. On occasion guests may also use the Visitor Centre or, with prior approval, need escorted access to the hangar.

Key Volunteer activities could include the following:

  • Meeting and greeting guests
  • Providing an orientation of the building including safety
  • Car parking marshal duty
  • Serving refreshments
  • Being on hand to help with room set-up and ad hoc requests
  • Selling branded charity merchandise
  • Showing people around the Visitor Centre (orientation of the room only), including the helicopter viewing area
  • Promote the charity and inspire people to support EHAAT

 

How much time will you need to commit?
This role is flexible as to sign up, but on occasion it may be whole days by arrangement. Events take place across the week including evenings and weekends.

Where will you be based?
Our North Weald airbase.

Role description – In-house Event Support Volunteer

How to apply

Contact our Volunteer Manager Jane Morton on 0345 2417 690 or at jane.morton@ehaat.org

North Weald Reception Volunteer

At Essex and Herts Air Ambulance (EHAAT) we are looking for volunteers to help in our state-of-the-art airbase at North Weald to join a rota to man the reception desk.

Key Volunteer activities:

  • Be the first point of contact and provide a friendly meet and greet service to all visitors entering the building including EHAAT staff, volunteers, supporters, patients and their families, general public and suppliers
  • Ensure that all visitors to the building follow the signing in and out procedure and that they are briefed on any appropriate health and safety procedures whilst in the building and that they are handed over to appropriate staff or volunteers
  • Prepare and tidy meeting rooms if required
  • Provide refreshments to visitors as appropriate/requested
  • Provide access to our Visitor Centre as appropriate and support fellow volunteers/staff with Visitor Centre Tours if required
  • Accept deliveries and notify the relevant departments
  • Maintaining the reception area and Visitor Centre, ensuring that both are always clean, tidy, and appropriately stocked with leaflets/merchandise etc. as appropriate
  • Take and/or oversee payments for merchandise sales
  • Accept financial donations by cash into our tins or online
  • Support staff with post if required
  • Assist our Fundraising and Events Teams with administrative tasks, as well as occasionally supporting other teams across the charity
  • Some reception volunteers kindly take on specific weekly admin tasks

How much time will you need to commit?
The office is open from 9am to 5pm, Monday to Friday (excluding Bank Holidays), and we are looking for volunteers to cover those hours. Morning shifts are 9am – 1pm and afternoon shifts are 12.30pm – 5pm. Ideally, we would like you to commit to volunteering with us for one shift per week, although we are also pleased to have volunteers on the team who can help from time to time.

Role description – North Weald Reception Volunteer

How to apply

Contact our Volunteer Manager Jane Morton on 0345 2417 690 or at jane.morton@ehaat.org

Office Support Volunteer

At Essex & Herts Air Ambulance (EHAAT) we are looking for volunteers to help with admin at our Earls Colne Head Office and/or at our North Weald Office.

Key Volunteer activities:

  • Assist staff with administrative tasks
    • Data entry
    • Making supporter phone calls, e.g. thank you calls for the Regular Giving or Lottery Teams
    • Envelope stuffing
    • Support staff with opening post
    • Franking post ready for collection
    • Some manual requests e.g. tidying the stationery cupboard
    • Help, in a team of two, in the Cash Office (Earls Colne)

How much time will you need to commit?
Ad-hoc and flexible

Role description – Office Support Volunteer 

How to apply

Contact our Volunteer Manager Jane Morton on 0345 2417 690 or at jane.morton@ehaat.org

E-commerce Volunteer

We are looking for volunteers to help Essex & Herts Air Ambulance (EHAAT) by assisting in our Donation Centre and charity shops across Essex and Hertfordshire. The role will support the Donation
Centre Manager or relevant Shop Manager/Assistant Shop Manager to maximise income from donations.

What will you be doing?

  • Working from home attached to one of our charity shops or Donation Centre
  • Collecting/returning items from the shop or Donation Centre to photograph and list on our online selling platforms
  • Responding to any online enquiries
  • Possibly assisting with packaging and posting sold items

How much time will you need to commit?
A commitment of around 4 hours a week would be ideal.

Where will you be based?
Our charity shops are in Braintree, Buntingford, Burnham-on-Sea, Colchester, Eastwood, Hitchin, Letchworth, Mersea and Royston. Our Donation Centre is in Stevenage.

Role description – eCommerce Volunteer 

How to apply

Contact our Volunteer Manager Jane Morton on 0345 2417 690 or at jane.morton@ehaat.org

Bucket Collection Volunteer

We are looking for volunteers to help cover bucket collections at various venues in the local community. Bucket collections are a simple and fun way to raise money and awareness for the charity.

Key Volunteer activities:

  • Participating in organised bucket collection
    • To speak to the public about the work of the charity
    • To be responsible for donations taken over the course of the day
    • Help alongside other bucket collectors
    • Possibly using tap to donate technology (for some collections)
    • This role is suitable for all

How much time will you need to commit?
You need only sign up to help with collections that you are available to attend.

Collections can take place on any day of the week and are typically between 10am and 4pm. You can volunteer for as little as 2 hours which makes this a great opportunity if you only have a small amount of
time to spare. It’s all hands on deck during the month of September for Air Ambulance Week collections.

Role description – Bucket Collector Volunteer

How to apply

Contact our Volunteer Manager Jane Morton on 0345 2417 690 or at jane.morton@ehaat.org