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Our Partners

We’re proud to work closely with partner organisations, sharing best practice whilst continuing to advance patient care in our region.

Our Partners
collaborative working with east England balance service

The East of England Pre-Hospital Critical Care Network

Working closely with our partner organisations ensures that Essex & Herts Air Ambulance is sharing best practice and helping deliver the highest possible levels of patient care in our region. In the East of England, Essex & Herts Air Ambulance forms part of a regional pre-hospital critical care network which delivers 24/7 enhanced emergency medical and trauma care across the region.

All 999 calls received by the East of England Ambulance Service NHS Trust (EEAST) are monitored by the critical care desk, staffed by a specially trained dispatcher and critical care paramedic. Their role is to identify the most serious or life-threatening incidents and send critical care resources to help treat severely ill patients. At the scene, these enhanced medical teams work alongside ambulance crews to ensure the best possible pre-hospital care before transferring the patient to hospital.

The pre-hospital critical care network within the East of England includes EEAST’s extended skilled and critical care paramedics and the following charities: the Suffolk Accident Rescue Service, Norfolk Accident Rescue Service (SARS), BASICS Essex Accident Rescue Service (BASICS), the East Anglian Air Ambulance and Magpas Helimedix. You can view the most recent missions we have attended and with which partner here.

Air Ambulances UK

Air Ambulances UK was established as a membership body for air ambulance services in the UK. Formerly known as the Association of Air Ambulances, AAUK’s membership is made up of charities, ambulance services and the supply chain that provides this valuable life-saving service. Members are governed by a code of conduct, which formally recognises the integral part that air ambulances play in the medical service provision.

Patient well-being is the clear priority for Association members, and these close, collaborative relationships are vital to providing and continually improving the emergency response network.

Air Ambulance UK Supporting Air Ambulance Charities banner
The Earl and Countess of Wessex visited the Essex & Herts Air Ambulance

Emergency Services

EHAAT works in close partnership with a range of organisations to deliver our life-saving service. Among these, we’ve developed close working relationships with Hertfordshire Constabulary, Hertfordshire Fire and Rescue Service, Essex Police and Essex County Fire and Rescue Service. The importance of our partnerships cannot be overstated. By working together, we can ensure our emergency service community is responding rapidly to calls and incidents in the local area.

The Royal Visit reflected the importance of our diverse relationships and collaborative approach, as we welcomed a wide range of organisations to our North Weald airbase, including the East of England Ambulance Service NHS Trust, Essex County Council, Harlow’s Princess Alexandra Hospital NHS Trust, Cambridge University Hospitals NHS Trust, East and North Hertfordshire NHS Trust, East Anglian and Magpas air ambulances, BASICS (British Association for Immediate Care) Essex, Beds & Herts Emergency Critical Care Scheme, Essex Blood Runners/Essex Voluntary Blood Service and St John Ambulance. We look forward to our continued work together in the future.