Care Quality Commission (CQC)

We are exceptionally proud to release the outstanding results of our Care Quality Commission (CQC) inspection. The areas for inspection were to ensure that the Charity was Safe, Effective, Caring, Responsible and Well-led. All five areas were highlighted by the inspectors as outstanding with no areas for improvement and we would like to share our success with everyone that helps keep our amazing life-saving service operational.

The Charity received two announced visits from the CQC inspectors. Our Earls Colne Airbase was visited on 30th January and our North Weald Airbase, home to our new AgustaWestland 169 was visited on 6th February. The Charity had a second visit to the North Weald Airbase on 13th February.

Stuart Elms, Clinical Director said: All the inspectors were incredibly professional and thorough and left no stone unturned in their in their quest to ensure that we were performing to the highest standard within the regulations.

Earls Colne Airbase

Publication date of inspection report: 6th April 2018

Summary of Findings:

‘The main service was the provision of urgent and emergency care to critically unwell or injured patients by a team of experienced clinicians who delivered pre-hospital emergency medicine. Patient transportation took place by air or land ambulance, dependent on clinical need.

There were effective processes in place to identify, report and learn from incidents. We found medical records to be complete, legible and reflective of the care and treatment provided. Safety was a key focus for the service. Pertinent risk assessments were completed, with effective leadership and governance processes in place to monitor and oversee the risk to both staff and patients.’

To view the full report please see the link below.

Earls Colne Report »

North Weald Airbase

Publication date of inspection report: 6th April 2018

Summary of Findings:

‘The main service provided was the provision of urgent and emergency care to critically unwell or injured patients. The service had robust, committed leadership in place with a very positive learning culture. There were effective processes to identify, and learn from incidents and share best practice. Safety was paramount with systems in place to ensure patients received safe, high quality care and treatment at all times.’

To view the full report please see the link below.

North Weald Report »

To read the full report please visit the CQC website www.cqc.org.uk.

cqc logo

Call us: 0345 2417 690

Lottery Hotline: 0345 2417 688

Essex and Herts Air Ambulance Trust is a registered charity in England and Wales (1108989). Registered company in England and Wales (05397840). Registered address: Flight House, The Business Centre, Earls Colne Business Park, Earls Colne, Colchester CO6 2NS.

Stay connected